Privacy policy.
Effective Date: Jan 1, 2025
1. Introduction
This Privacy Policy describes how Cawounds ("we," "us," or "our") collects, uses, and protects the personal information of users ("you" or "users") who submit contact forms on our website, cawounds.com (the "Website"). We are committed to protecting your privacy and ensuring the security of your personal information.
2. Information We Collect
We collect the following personal information from you when you submit a contact form on our Website:
* Name: Your full name as provided in the contact form.
* Email Address: Your email address as provided in the contact form.
* Phone Number: Your phone number as provided in the contact form.
3. How We Collect Information
We collect the personal information described in Section 2 directly from you when you voluntarily submit a contact form through our Website. We do not use cookies, analytics tools, or other automated means to collect your personal information.
4. How We Use Your Information
We use the personal information we collect solely for the purpose of communicating directly with you regarding your inquiries or requests submitted through the contact form. We do not use your information for marketing, personalization, analytics, order processing, or any other purpose.
5. Sharing Your Information
We do not share your personal information with any third parties.
6. Data Retention
We will retain your personal information for a period of up to five (5) years from the date of your contact form submission, unless a longer retention period is required or permitted by law.
7. Data Security
We take reasonable measures to protect the personal information we collect from unauthorized access, use, or disclosure. Your information is stored in an encrypted online file. While we strive to protect your personal information, please understand that no method of transmission over the internet or electronic storage is completely secure.
8. Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your information. If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us using the information provided in Section 10.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any updates.
10. Your California Privacy Rights (For California Residents)
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding your personal information. This section describes those rights and explains how you can exercise them.
* Right to Know About Personal Information Collected, Disclosed, or Sold: You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the categories of personal information that we sold or shared about you.
* Right to Request Deletion of Personal Information: You have the right to request that we delete personal information about you that we have collected from you, subject to certain exceptions.
* Right to Correct Inaccurate Personal Information: You have the right to request that we correct inaccurate personal information that we maintain about you.
* Right to Opt-Out of the Sale or Sharing of Personal Information: You have the right to opt-out of the sale or sharing of your personal information. Please note: Based on your previous description, Cawounds does not sell or share your personal information with third parties. We only use the information you provide through contact forms for direct communication with you.
* Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to request that we limit the use and disclosure of your sensitive personal information for purposes other than those for which it was collected or processed. Please note: Based on your previous description, we do not collect sensitive personal information.
* Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights. This means we will not deny you services, charge you different prices or rates, or provide you with a different level or quality of services just because you exercised your CCPA rights.
Exercising Your California Privacy Rights
To exercise any of the rights described above, please submit a verifiable consumer request to us by either:
* Emailing us at: Admin@cawounds.com
* Calling us at: (559) 372-3704
Only you, or a person that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
The verifiable consumer request must:
* Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
* Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
Response Timing and Format
We will endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.
Any disclosures we provide will cover the 12-month period preceding the verifiable consumer request's receipt. If we cannot fulfill your request, we will explain the reasons why.
For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, where technically feasible.
"Do Not Sell or Share My Personal Information" Link
While Cawounds does not currently sell or share your personal information, if your practices were to change in the future, you would be required to include a clear and conspicuous "Do Not Sell or Share My Personal Information" link on your website that directs users to a page where they can exercise their right to opt-out.
Updates to This California Privacy Rights Section
We may update this section of our Privacy Policy from time to time to reflect changes in the CCPA or our data practices. We will post any changes on this page.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Admin@cawounds.com
(559)
372-3704
6061 N First St
Suite 103
Fresno CA 93710